One's mood will inevitably be affected
when losing a job and searching for a new one. It's
common for most of the people to go through a period
of emotional instability in which they become short-tempered
or have no interest in doing anything. At such time,
it is most desirable to have the help and support
from their family and friends, so that one can get
on with one's life and keep one's mind peacefully.
However, each case has its uniqueness. If you find
that you have felt depressed, disheartened and disappointed
for a time, it may be better for you to seek professional
help so as not to get into a dead end. Government
departments and many organizations in society are
prepared to give a hand to the needy.
“Directory of Social Services Hotlines” of Hong Kong Council of Social Services
The "Directory of Social Services Hotline" launched by the Hong Kong Council of Social Services provides hotline information on both mobile and online versions to members of the public. The services provided include:
Hotline services for suicide prevention
Counseling services for victims of violent abuse or sexual abuse
Counseling services for emotionally disturbed
Health information & rehabilitation support services
Financial-aid & employment services
Occasional care services & residential respite services
Academic counseling services & counseling services for teachers
Special concessions for disadvantaged groups
Sharing of kind-hearted stories & volunteering services
Psychological Services of Social Welfare Department
Website of the Social Welfare Department
The Clinical Psychologists of the Social
Welfare Department provide psychological
services in the form of psychological
assessment and psychotherapy to help those
who suffer emotional disturbance to overcome
their crises and problems.
In general, when people
are referred to a clinical psychologist,
a thorough and objective psychological
assessment will be conducted to determine
the nature of the problem, and the kind
of assistance that will be appropriate.
Where necessary, a treatment plan can
be formulated. The aim of psychotherapy
is to help clients change the framework
of their perceptions, to alter their emotional
responses, to ameliorate psychological
symptoms, or to reduce psychological disturbances.
Job-seekers in need of the
service may call the Social Welfare Department
hotline 2343 2255 for assistance or visit
the Family Services Centre in the district
where they live and talk to the social
worker on duty about their problems. After
initial screening and/or counselling,
the social worker will make referral to
the Clinical Psychologists for further
The Clinical Psychological
Service is composed of five Clinical Psychological
Units. The address and catchment area
of each unit are as follows:
It serves Wong Tai Sin and Sai Kung District; Kwun Tong District, Kowloon City and Yau Tsim Mong District.
Room 502, 5/F., Nang Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay. Telephone number:: 2707
It serves Tai Po and North District; Shatin District.
4/F, Tai Po Complex, 8 Heung Sze Wui Street, Tai Po Market, NT.
: 3183 9401, 3183 9402
It serves Central Western, Southern and Island District; Eastern and Wanchai District.
14/F, Cornwall House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong
It serves Tsuen Wan and Kwai Tsing District; Sham Shui Po District.
10/F, Tsuen Wan Multi-storey Carpark Building, 174-208 Castle Peak Road, Tsuen Wan, New Territories.
: 2940 7021
It serves Tuen Mun District ; Yuen Long District.
Wings B & C, G/F., Shui Yip House, Tin Shui Estate, Tin Shui Wai, New Territories.
: 3568 7914 / 3568 7916
- Crisis Line of Caritas 18288
This is a 24-hour hotline service. Social
workers will handle enquiries on various
problems, including marital problems, personal
setback, financial pressure and emotional
abuse. After answering an enquiry made by
a help seeker, a social worker will refer
him to relevant organizations and follow
up his case if he wishes.
- Suicide Prevention Services 2382 0000
The Suicide Prevention Services operates a 24-hour telephone
counselling service. Its objective is to
prevent suicide by providing confidential
telephone and face-to-face counselling services
for those feeling depressed and helpless
and those who are prone to commit suicide.
The services are provided by a group of
hand-picked and trained volunteer workers.
With a caring and sympathetic mind, the
volunteer workers will listen patiently
to the callers and give emotional support
to those who need help and assist them in
regaining an impetus for life.
- Mental Health Association of Hong Kong
24-hour Mental Health Information Hotline
Hotline number: 2772
The contents of the pre-recorded messages
Languages of the pre-recorded messages:
Cantonese and Putonghua
Telephone Counselling Service
by Social Workers
Hotline number: 2772
0047 (Press "9")
The aim of the hotline is to encourage members
of the public suffering from mental and
psychological disturbance to face up to
their problems and seek assistance early.
The services provided include:
- Emotional Counselling and Social Services
- Basic mental assessment
- Samaritan Befrienders Hong Kong
The Samaritan Befrienders Hong Kong (SBHK)
operates a 24-hour hotline service (hotline
number: 2389 2222).
It also provides an interview service by
appointment if circumstances permit. Help
seekers can also write to the SBHK. Its
address is No. 126-127, G/F, Kam Wah House,
Choi Hung Estate, Kowloon.
If the situation of a help
seeker is such that substantive relief (social
or medical service) is warranted, the SBHK
will give him/her relevant information,
or with his/her consent, refer his/her case
to relevant organizations. In case of emergency
and when the help seeker does not object,
the SBHK will inform relevant organizations
or persons on his/her behalf to ask for
help. When a help seeker asks the SBHK to
help another person who is suicidally inclined,
the SBHK will provide information as best
it can and advise that other person to contact
it. The SBHK will not disturb anyone who
does not approach it direct, except when
by reason of young age, infirmity or ill
health, that person has to contact it through
another person. In that case, the SBHK will
try to contact him/her.
- Employment Hotline of Hong Kong Federation of Youth Groups 2777 0309
The Hong Kong Federation of Youth Groups
offers this service. Through the telephone,
social workers will listen patiently to
the callers, put them at ease, and give
them advice on such matters as pressure
of work, problems in interpersonal relations,
job selection, change of jobs, further studies
and job seeking. On top of telephone counselling,
the services provided also consist of individual
interview, group counselling and other supporting
- The Samaritans 24-Hour Multi-lingual Suicide Prevention Services
The Samaritans 24-Hour Multi-Lingual Suicide Prevention Services is a non-religious charity that provides confidential emotional support to those who are despairing or suicidal. Phones do not have caller ID and absolute confidentiality is guaranteed.
24 Hour Hotline: 2896 0000
For more information see http://www.samaritans.org.hk/
- Email service,email@example.com, available in English or Chinese
- "Young Samaritans" Peer Support Programme (in English & Chinese), available to schools
- Support Group for People Bereaved by Suicide (PBS). Meetings are held on the first Wednesday of each month (English only).
- Talks and workshops are also given to community groups, schools, hospitals etc